Disposition Leitstelle / Control Center Dispatcher

The function of the Operations Control Center (Disposition Leitstelle) includes the following responsibilities: • Monitoring and documentation of all operational ad‑hoc processes in the designated systems. • Active communication with customers, internal employees, and externally deployed personnel. • Ensuring compliance with duty schedules as specified by the dispatchers for operational staff. • Monitoring adherence to working hours and break regulations for operational staff. • Reconciliation of actual and planned working times, including the entry of actual times into duty schedules and relevant databases. • Preparation and needs‑based distribution of wagon lists according to project requirements. • Provision and distribution of timetables and FPLO documents to train drivers on request. • Placing timetable orders in ad‑hoc operations when required. • Maintaining and updating train movement overviews and project‑related databases for ongoing projects. • Planning and monitoring accommodation requirements in ad‑hoc operations. • Ensuring implementation and compliance with emergency management in accordance with internal guidelines. • Implementation of requirements arising from the company’s management systems. Requirements • Completed vocational training or an equivalent qualification • Training as an occupational first aider • Knowledge of applicable legal regulations, the company’s organizational structure, and the implemented management systems • German language proficiency at B1-B2 level • English language proficiency at a minimum B2 level • Confident user skills in MS Office • Professional experience in railway‑specific activities and/or in dispatching within the railway sector is desirable. • Strong logical and analytical thinking skills • High level of safety awareness and responsible conduct • Understanding of operational risks and confident application of risk‑management methods • Excellent communication skills • High reliability and sense of responsibility • Experience in leading and guiding employees • Confident conflict management and solution‑oriented approach • Independent and proactive implementation of innovations and requirements in the railway sector Benefits • Paid Time Off • Training & Development